You need the right people in place to interact with customers and keep them happy and loyal. On the other hand, staffing these positions is challenging due to seasonal peaks, shifting market conditions, and high turnover. That's where we come in.
A cookie-cutter approach doesn't work for your dynamic hiring needs. That's why we offer a wide range of customizable staffing solutions.
We proactively source and recruit talent with the right skills and experience needed to succeed — from managing high call volumes to communication proficiencies.
Take a look at some of the administrative and call center positions we regularly staff:
Admissions
Accounts Payable
Accounts Receivable
Administrative Assistant
Bookkeeping
Client Relations
Contact Center Agent
Contact Tracer
Customer Service
Data Entry
Insurance Claims
Medical (Non-Clinical)
PLUS, WE LOOKBEYOND THE RESUME
In addition to sourcing skilled talent, we ensure potential hires have the qualities that represent and align with the values of your organization. Learn how we hire well-rounded talent.
High-volume workforces in areas such as call centers tend to face high turnover and require a uniquely skilled approach to staffing. We've developed strategies to help ensure you hire the right people and retain them.
A BROAD RANGE OF BENEFITS
We take care of our contract associates with benefits and perks that are second to none, like weekly pay, insurance benefits, retirement savings, and more
CUSTOM RETENTION PLANS
From performance and incentive-based rewards to appreciation events, we’ll help you develop a plan to keep the team happy and high-producing
WAGE ANALYSIS AND COMPENSATION TRENDS
We offer data-backed insights to ensure you're offering competitive wages
HR ASSISTANCE
Our certified HR professionals provide guidance on employee relations to improve outcomes and stay within legal compliance
ONSITE MANAGEMENT
With onsite management, our contract associates are set up for success with custom orientation guides, consistent onboarding, HR support, and more
QUESTIONS?
We're in the business of building transparent partnerships with our clients, and it's important for us to ensure we're on the same page. If you have questions, we have answers.
